A clean workplace can create a healthy and productive environment for your employees and customers. But sanitizing your area can be challenging when you have a busy schedule. Hiring a professional janitorial service can take the burden off your shoulders and guarantee that your facility is always clean and welcoming. But with so many options available, how do you choose the right one for your business?
Here’s a complete guide to help you make an informed decision.
Reputation and Experience
When selecting a janitorial service in New York City, consider its reputation and experience in the industry. Look for companies with a proven track record of providing high-quality cleaning services. You can check online reviews, ask for references, and inquire about their experience working with businesses similar to yours. You can also enquire about their awards, certifications, or affiliations with industry organizations demonstrating their commitment to excellence.
Services Offered
Different businesses have different cleaning needs. Before hiring a janitorial service, ensure they offer the required services. This may include general cleaning, floor care, carpet cleaning, and specialized services for industries such as healthcare or manufacturing.
Customization Options
A one-size-fits-all approach doesn’t work when it comes to cleaning. Choose a janitorial service that can customize its services to meet your specific needs and schedule. They should also be flexible enough to accommodate special requests and emergencies. This is especially important for sectors where spills and accidents can happen at any time.
Employee Screening, Training and Certification
Inquire about the janitorial service’s employee screening process and training programs. Running background checks on employees can help ensure the safety and security of your facility.
Ask about their employee training and certification programs and whether they regularly provide updates on new cleaning technologies and techniques. This will prove they have the skills to deliver high-quality services while keeping to industry standards and safety protocols.
Insurance and Bonding
Accidents can happen, even with the most experienced crews. You should confirm that the janitorial service has bonding and full insurance to shield you from unforeseen events like theft or damage while cleaning.
Sustainability and Green Cleaning Practices
If sustainability is important to your business, look for a janitorial service that uses eco-friendly products and practices. In addition to reducing the environmental impact, green cleaning promotes a healthier indoor environment for your employees and customers.
Beyond green cleaning, consider other sustainability practices of the janitorial service, such as waste reduction, energy efficiency, and water conservation efforts.
Quality Control Measures
A reputable janitorial service should have quality control measures in place to consistently deliver high-quality cleaning services. These measures may include regular inspections, customer feedback mechanisms, and performance evaluations.
Cost and Payment Terms
While cost is essential, it should not be the only consideration. Compare quotes from different janitorial services and consider the overall value, including the quality of service and additional benefits offered. Clarify the payment terms, including invoicing, payment methods, and any additional fees.
Communication and Accessibility
Effective communication is key to a successful partnership with a janitorial service. Choose a company that is easy to reach and responsive to your needs. Their customer service team should promptly address any concerns or issues. Consider a janitorial service that uses communication technology, such as mobile apps or online portals. This can help streamline communication, scheduling, and service requests.
Contract Specifics
Before signing a contract, carefully review the terms and conditions. This allows you to check whether the booked services, pricing, payment terms, and guarantees/warranties are clearly outlined in the contract. Don’t hesitate to ask for clarification if there are any unclear terms.
Health and Safety Protocols
The COVID-19 pandemic has highlighted the importance of cleanliness and hygiene in preventing the spread of diseases. Choose a janitorial service that follows strict health and safety protocols to prevent the transmission of viruses, bacteria, and other contaminants.
Equipment and Supplies
Inquire about the cleaning equipment and supplies used by the janitorial service. They should use modern equipment and high-quality products to ensure effective and efficient support. The service should also provide appropriate Personal Protective Equipment (PPE) for its employees and regularly clean high-touch surfaces.
Additional Services
Some janitorial services may offer additional services, such as landscaping, pest control, or building maintenance. Consider if these services align with your needs and if bundling services can save costs.
Technology and Innovation
In today’s tech-driven world, janitorial services that leverage modern technology and innovation can offer enhanced efficiency and quality. Look for companies that use advanced equipment, such as automated floor scrubbers or electrostatic sprayers. Additionally, services that utilize software for scheduling, tracking, and reporting can provide greater transparency and accountability.
Client References
Request references from the janitorial service and contact past or current clients to get firsthand feedback on their experience. This can provide valuable insights into the service provider’s reliability, professionalism, and quality of work.
Local Availability and Reliability
When selecting a janitorial service, consider their local availability and reliability. A local service provider can respond more quickly to urgent cleaning needs or emergencies. Additionally, a company with a strong presence in your area is more likely to be familiar with local regulations and community standards.
A clean and sanitary workplace creates a positive impression on your employees and customers and contributes to a healthier and more productive work environment. By considering these factors and asking the right questions, you can select a professional janitorial service that meets your needs.
ABC Janitorial Services, based in the Bronx, NYC, provides cleaning solutions to schools, offices, and commercial spaces, including the Archdiocese of NYC, and is available to provide your facility with the professional cleaning solution you need. Contact us for more information!
